Terms and Conditions


By using this site, you signify your assent to these terms of use. These terms will apply if you use the site. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

A Contract between the customer and Hill & Ellis Ltd for the sale of our products will only exist once an order has been accepted, processed and despatched (at which point the buyers credit/debit card will be charged for the value of the goods despatched). This does not affect the customer's statutory rights.

Hill & Ellis Ltd reserves the right to cancel any order at any time providing no payment has been taken.

Prices and availability of goods is subject to change without notice.

Kindly note that any items ordered that may be temporarily out of stock will automatically be charged immediately upon purchase. A refund is available anytime after placing your order.


This site is owned and operated by Hill & Ellis Ltd. No material from the website www.hillandellis.com or otherwise created by or for Hill & Ellis Ltd may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except for non-commercial home use. If you would like images of our products for press or marketing reasons please get in touch with us. We would be happy to send you imagery for use. 


The materials in this site are provided "as is" and without warranties of any kind either express or implied aside from the 1 year guarantee that come with the pannier bags. This guarantee is from the date of purchase and requires a copy of the original receipt to claim. The guarantee is only valid if the bag has been used for the purpose that it was intended. If a problem occurs with a bag in this time aside from standard wear and tear, we will seek to repair the bag instead of replacing in the first instance to keep in line with our environmental policy.

To the fullest extent permissible pursuant to applicable law, Hill & Ellis Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Hill & Ellis Ltd does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Hill & Ellis Ltd does not warrant or make any representations regarding the use or the results of the use of the materials advertised or made available from this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Hill & Ellis Ltd) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. 


Under no circumstances, including, but not limited to, negligence, shall Hill & Ellis Ltd be liable for any special or consequential damages that result from the use of, or the inability to use, the materials advertised or made available from this site, even if Hill & Ellis Ltd have been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Hill & Ellis Ltd's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence) or otherwise) exceed the amount paid by you, if any, for accessing this site.